Delivery & Postage

The Seller's policy is to despatch goods within 24 hours of receiving an order, however this can vary subject to stock availability. Times quoted are in good faith, but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery. Some furniture orders may take up to 6-8 weeks for delivery, or up to 14 weeks for special order items. Extra handling charge may be incurred for re-despatched parcels.

 

Next Day Delivery

Orders must be received before 3pm (UK time) between Monday to Thursday, to be delivered the next working day. Next day delivery only applies to items that are in stock. Does not apply to items that are sent direct from our supplier, or large or heavy items. The Seller can accept no responsibility for transport delays causing late delivery. Next day delivery is only available to mainland UK and Ireland.

 

Delivery Charges

£4.95 plus VAT is the standard delivery charge for most parts of the UK and Ireland.

The Channel Islands, Offshore islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items.

Orders placed online over £100, excluding VAT, to most parts of mainland UK and Ireland have free delivery. This excludes any large or heavy items. Free delivery over £100 does not apply to orders where a promotional discount has been applied.

 

Large and Heavy Items

Please ask for carriage charges on the following items; porcelain basins, wash units, hydraulic chairs, barbers chairs, portable, hydraulic and electric couches, large chairs, nail stations, reception desks and other large furniture items. This list is not exhaustive.

Any furniture ordered will be delivered to front door and ground floor premises only, as drivers are not insured to take upstairs or inside of premises.

 

Overseas Orders

We welcome orders from anywhere in the world. Please remember carriage will vary on destination and weight of parcel. Carriage will be calculated at the end of your order. Price available on application. Full payment will be required by BACS or electronic transfer prior to despatch. For more information on placing an order for overseas delivery, please contact Customer Services on +44 2894 467762. Delivery of overseas orders may be affected due to political conflicts, such as war, civil unrest, martial law etc.