Frequently Asked Questions
Got any questions about a trade account or an order? We got you covered. The messaging button is always available in case you weren’t able to find the answer you need.
Do you have active discount codes or promotions?
We often have active discount codes and promotions. To keep you up to date, we email our latest promotions to our VIP lists on a regular basis. Sign up for our newsletter
Do you offer bulk or wholesale orders?
Salon professionals receive bulk discounts on selected products. Subscriptions are available for high-use items and include a reduced rate.
Do you offer subscriptions?
Yes. Subscriptions are available on popular products. Choose your delivery schedule and save each time.
Do you ship internationally?
Yes we do offer international shipping via DHL or Royal Mail. Shipping is calculated at checkout but also feel free to get in touch if you need any assistance.
Do you supply hotels, B&Bs and guest accommodation?
Yes. We supply in bulk to hotels, B&Bs, guest houses and serviced accommodation. You get premium products, reliable stock and competitive volume pricing. Contact our team for a quote.
How can I contact customer service?
You can contact our customer service team by emailing hello@savvyandshine.com or using the Shopify Chat button which is usually located on the bottom right hand side of the screen. Please note, we are a small team and we will respond to you as soon as possible.
How do I request a bulk order quote?
Send us the quantities, product ranges and delivery address. Our team will reply with pricing and lead times.